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AposTherapy helps patients worldwide to relieve chronic pain and improve their everyday lives. The company’s core product are unique shoes with complex sensors that can be minutely adjusted to the user’s needs. They improve the wearers gait and train underused muscles.
- Product design
- User experience
- User interface
Our main challenge was guiding the various users through the process and finding the right way to do so. Here is the patient journey:
The patients fill out a standardized questionnaire based on their condition. The answers provide the baseline for the consultation with the physician
Once at home patients can use MyApos app to help them track their progress and stay on top of their daily goals
The physician reviews the questionnaire outcome and starts the session with the patient. They go through a guided flow to determine the correct device settings while assessing the impact on the patient’s gait and posture
The receptionist uses the web portal to check in patients and manage appointments. They ask a few questions about the nature of the patient’s problem. Using this information, they will choose the required questionnaire
We soon found out that one of the main challenges was guiding the various users through the process and finding the right way to do so.
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